FREQUENTLY ASKED QUESTIONS
I don't see an option for a double-sided banner, do you offer online pricing for that type of banner?
Currently we do not offer online pricing for double-sided banners, as they are considered a specialty item. But you can always give us a call for pricing during our operating hours Monday - Friday 8:30 a.m. - 5:00 p.m. PST. One of our sales staff can give you pricing over the phone and answer any questions you may have about placing an order for a double-sided banner.
What are "pole pockets"?
Pole pockets are essentially sleeves that are created with extra material to be able to slip your banner onto poles for displaying instead of hanging a banner. A good example of a pole pocket would be a sports banner like you see on a soccer field. Since there are lots of teams on a field at all times, there is no actual place to display a team banner, so most teams construct their own PVC frame to hang their banner from. When ordering pole pockets we will need to know the "diameter" of the pole to be able to construct the sleeves for a proper fit.
Are there any visible seams on over-sized digital banners?
If your over-sized full color digital print is over 16 feet in height, then yes, there will be a visible seam. Any banners under 16 feet tall will have no visible seams.
What is the best way to send you my artwork for large format printing?
We prefer Illustrator or Photoshop files and can accept the following file formats .EPS, .PDF, .AI, .TIF AND .JPG. Since large prints will probably have large art folders we suggest the following for Photoshop files...build to your file to half-size; save at 300 dpi; flatten all layers and save as a .JPG. For Illustrator...outline all fonts; embed any images and save as a .PDF or .EPS. If you have any questions how to send us your file, please give our design specialists a call at (866) 267-4467.
What types of files do you accept for upload?
For standard cut decals you can submit the following files: .JPG, .PDF, .TIF. For custom cut decals and graphics you will need to submit vector files. Vector files usually carry specific extension names, i.e. .EPS, .PDF, .AI or .CDR. If you have any questions about correct files to upload, give our design specialists a call at 1-866-267-4467, they'll be happy to help.
Do you offer wind-slits on your over-the-street banners?
Normally we do not offer wind-slits on any of our banners. We feel that cutting into the vinyl fabric of the banner compromises it's integrity and may cause unnecessary damage to the banner on down the road because the material has been cut into and may tear easier where the wind-slits have been placed.
What if I need my over-sized banner printed sooner than 5 - 7 days?
Generally these banners take longer to produce than our standard vinyl banners because of their size and the double-stitched hems. If you need your over-sized digital print quicker than the normal 5 - 7 day turn-around time, please give us a call to see if we can accommodate your time schedule.